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FAQ
Frequently Asked Questions
Yes. The Free tier gives you full access for up to 3 machines with no time limit. No credit card required.
You pay $5/month for each active machine, prorated. Add a box mid-month and you're charged for the days it was actually there; decommission one and you're credited for the rest of the period. Pro starts at one machine and Team at three. No minimum term. Annual billing is $50/host/year if you'd rather pay once.
Registering a 4th host fails with a "Machine limit exceeded" error. If you go over your limit by downgrading, your oldest hosts stay active and the rest are paused until you upgrade or remove older hosts. To add a 4th host, upgrade, then run the install again on the new host.
Yes. Cancel from billing settings. Your paid plan stays active until the end of the current billing period, then your account moves to the Free plan. No cancellation fees, no retention calls.
Both, equally. Same agent, same dashboard, same features, on any systemd Linux host where you have root. What differs is what the machine has to report: IPMI sensors, fan speeds and PSU status exist only on physical hardware, and SMART needs a real disk. Everything else is identical on a VM — CPU, memory, disk usage, SSH activity, package changes, OS state, and alerting on all of it.
Retention is how long VordFleet keeps your telemetry history. Free keeps 24 hours. Pro keeps 60 days. Team keeps a year. Live data is always available regardless of tier, except on a host paused for being over your plan's host limit, which records no new data until it resumes. And you can export everything as SQLite at any time, on any plan.
On Pro and Team, admins invite users by email from Settings > Members. Invitees sign in with GitHub, Google, or Microsoft. Their email has to match the invitation.
Team is for organizations that need OIDC (Okta, Azure AD), role-based access control, and audit logging. $10/host/month, or $100/host/year with annual billing.
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