Change your plan at any time from the billing portal.
How to Upgrade
- Go to the billing dashboard.
- Click Upgrade.
- Select your new plan.
- Enter payment details if you haven’t already.
- Confirm the upgrade.
Your new plan takes effect immediately. You’ll be charged a prorated amount for the remainder of the current billing period.
How to Downgrade
- Go to the billing dashboard.
- Click Manage Subscription.
- In the Stripe portal, select the plan you’d like to downgrade to.
Downgrades take effect at the end of your current billing period. Your existing features remain active until then.
What Happens to Your Data
When downgrading from Pro to Free:
- If you have more than 3 hosts, the downgrade is blocked until you remove enough hosts to fit the Free limit. You won’t lose data unexpectedly — you choose which hosts to remove first.
- Any custom alert rules, integrations, and custom OIDC configuration are disabled (the built-in default rules remain).
- Historical data is trimmed to the Free tier’s 24-hour retention window going forward.
Upgrade again at any time to restore the higher limits and re-enable Team features.