Change your plan at any time from the billing portal.
How to Upgrade
- Go to the billing dashboard.
- Click Upgrade.
- Select your new plan.
- Enter payment details if you haven’t already.
- Confirm the upgrade.
Your new plan takes effect immediately. You’ll be charged a prorated amount for the remainder of the current billing period.
How to Downgrade
- Go to the billing dashboard.
- Click Manage Subscription.
- In the Stripe portal, select the plan you’d like to downgrade to.
Downgrades to Free, from Pro or Team, take effect at the end of your current billing period. Your existing features remain active until then. A downgrade from Team to Pro takes effect immediately. If you have more than Pro’s limit of 1,000 hosts, the hosts beyond it are paused and your 1,000 oldest stay active.
What Happens to Your Data
When downgrading to Free:
- Hosts beyond the Free limit of 3 are paused. Your 3 oldest hosts stay active. A paused host stays in your fleet and keeps whatever history is still inside the plan’s retention window (24 hours on Free), but no new data is recorded and it raises no alerts. To resume it, upgrade, or remove older hosts you no longer use. New hosts can’t be added while you have 3 or more.
- All alert rules are disabled, including the built-in defaults, along with integrations and custom OIDC configuration. Free does not include alerting.
- Historical data is trimmed to the Free tier’s 24-hour retention window going forward.
Upgrade again at any time to restore the higher limits and re-enable Team features.